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Which payment methods are accepted on the Air France website?

Several different payment methods may be used on our website. The payment methods available to you may vary depending on the amount of time before your trip and whether you use the website or mobile app.

Debit and credit cards

We accept the following payment cards: American Express, AIR FRANCE KLM – AMERICAN EXPRESS, Diners Club, Maestro, Mastercard, Visa, Visa Electron and UATP / AirPlus.

Please note that bank fees may apply in some countries. Payments made by Visa, Mastercard or Maestro may be subject to 3DSecure payment authentication.

Bank transfer

You can pay by bank transfer if you book your trip at least 16 days before your departure date.
Your bank may apply a bank transfer fee. Please contact your bank for more information related to the amount of this fee.
Depending on your country, payments made by bank transfer may be processed by our partner Global Collect or by Air France directly.

Payment instructions
During the reservation process, we will provide the bank information needed to process your bank transfer. You must proceed with payment within 3 days of booking your trip so we receive your payment in time to guarantee your reservation. To request a bank transfer:
  • use your bank’s online banking service (if your bank offers online bank transfer services),
  • complete a bank transfer request form at your bank,
  • visit your bank to pay in cash.
Depending on your country, please indicate the reference number (12-digit code) or the reservation number in the payment instructions using the memo field. This information will help us link the payment to your reservation.

As soon as we receive your full payment, we will send you an e-mail containing your e-ticket.

Voucher

You can pay online for all or part of your reservation using a voucher.

Payment instructions
When paying for your reservation, enter your voucher number in the dedicated field. You may use a 2nd voucher, with a maximum of 2 vouchers per passenger and 3 vouchers per reservation file. Next, validate each voucher by clicking the “Add” button. If the amount of the voucher is greater than the ticket price, a new voucher will be issued for the remaining balance.

Please note:
  • Vouchers are non-transferrable and must be issued in the same name as the name indicated in the reservation.
  • Each passenger may use up to 2 vouchers per reservation within a limit of 3 vouchers per reservation file.
  • Vouchers may be used to pay for flight options in the “Your Reservations” area, after purchasing a ticket.
  • Vouchers issued by KLM are accepted.
  • Vouchers issued in any currency are accepted.

Global collect

Some of the payment methods we accept are processed by our partner Global Collect. This partnership provides a global network for online payments. By working with Global Collect, we are able to offer a variety of payment methods to meet your needs.
Personal information transmitted to Global Collect is sent over a secure connection and used for the sole purpose of processing your payment. Your information will never be communicated to third parties or used for commercial purposes.

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